The Perfect Trip To Disney World!

New Post ….Below is a link to a recent interview I did on my new book, The Customer Rules. This interview includes a link to a story I wrote titled, The Perfect Trip to Disney World. This story is a good example of something you might want to do for your organization to clarify what great looks like from the customers perspective…Enjoy…Lee

http://www.marginofexcellence.com/2013/07/19/rls-005-interview-with-lee-cockerell/

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