Nearly 10 years ago, Lee Cockerell retired from his role as Executive Vice President of Walt Disney World. Rather than retire to the couch and golf course, Lee made a career pivot into his own business as a consultant and keynote speaker.
In this episode of Creating Disney Magic, we look into what it takes to make a successful career pivot.
Jody Maberry, the host of Creating Disney Magic, was featured in Pivot Profiles.
In this episode of Creating Disney Magic, Lee explains how you can create magic in the classroom.
A listener asks Lee how he would use his business principles to manage a middle school classroom. Lee offers his perspective on how you can create magic in the classroom.
Don’t underestimate the influence you have on kids.
Lee also tells the questions he most often hears from students.
Jody Maberry, the host of Creating Disney Magic, has launched a new podcast, The Jody Maberry Show. You can find it here on iTunes, or at jodymaberry.com. You don’t want to miss Lee Cockerell on episode three of The Jody Maberry Show.
No matter how you plan your day you have to know you will get interrupted.
If you struggle with not getting enough done because you get interrupted, look at your schedule and consider if you are doing work you should not be doing. Also, consider if you are overplanning.
Time Management is the key to getting work done, even when you struggle with interruptions.
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Everybody is different, so how do you motivate employees? You have to get to know the people you work with and learn how to motivate them individually. Your job as a leader is to build self-confidence in other people.
In this episode of Creating Disney Magic, Lee explores ways to motivate high performers, mid-performers, and low performers.
There are two ways to get better in life; look back and fix the things you didn’t do well yesterday and look forward and consider what could happen if you don’t do things in the future.
Take a few minutes each morning and reflect on the past and anticipate the future to make today better than yesterday.
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In this episode of Creating Disney Magic, Lee Cockerell talks about his recent battle with Anxiety.
After years of pushing himself for success and holding back his feelings about stress, Lee is now dealing with Anxiety. Lee discusses his experience and offers suggestions on how others can deal with the problem.
Brainstorming is a good way to solve a problem, but how do you brainstorm effectively?
In this episode of Creating Disney Magic, Lee Cockerell examines how to use brainstorming to solve a problem. Lee explains how to decide who to invite to a brainstorming session and what the dialog should be. Make sure everyone understand all ideas are good ideas. What may seem like a silly idea today could be just the answer you are looking for in three weeks. If you are the boss, speak last. When a boss speaks first, it could change the input offered by the rest of the team.
You can follow Lee Cockerell on the new Creating Disney Magic Facebook page.
You can find out more about Lee’s Time Managment Magic Course here.
Lee Cockerell is considered an expert in customer service. His second book, The Customer Rules, is often used as an example of how to deliver excellent customer service. With that, you may be surprised to learn that Lee does not believe the customer comes first.
Leadership comes first.
An organization must put leadership first to create an environment where people want to work. When you create the right culture, employees will take care of the customer.
If you invest in leadership, and leaders take care of employees, you will see results.
Marriott and Starwood have merged to create the largest hotel chain in the world.
In this episode of Creating Disney Magic, Lee Cockerell explains what it takes to manage a successful merge.
Join Lee Cockerell and Jody Maberry on the Creating Disney Magic Facebook Page.