When you hire a new employee it can be difficult to introduce her to your company culture.
This week, I answer a listener question from someone who is concerned about properly training employees while building a culture of trust.
Clarity is the key to bringing new employees on board. Let them know up front what to expect, how often they will see you, and what will happen once they have demonstrated a full grasp of their tasks and responsibilities. Next, you have to take the time to make sure they know what they are doing.
Clarity and communication are so vital to build trust and get other people on board to what you are doing.
At Disney, we inject so much pixie dust into new cast members they can’t get it out. We begin with training and education so they understand we do things the way we do them.
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