Archive for April, 2008
Are You Really Making A Difference
Ten years from now will someone write to you or call you to thank you for the difference you made in their life when they reported to you?
Tough Times To Be Sure!
As they say, “When the times get tough, the tough get going. Stay focused and don’t let all of the noise get to you.
Do You Have Clear Guidelines????
If you do not have clear service guidelines which are followed your customers will receive very inconsistent service. This is not a good thing.
Forget the Past & Focus on the Future
Yesterday is gone and today will be gone in a few hours.
FOCUS
You people will not be committed to you until they know you are committed to them.
Is Your Team Good or Great?
Why Should you have a pre-shift meeting with your team on a daily basis??????
Bond Early
The first few months are the most important times to bond with a new baby. It is pretty much the same with a new employee.
Another Viewpoint on Leadership
A few years ago I read the following article on leadership which was published in USA TODAY.
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