You don’t need fancy thank you cards to thank someone. Just a little piece of paper and some of your best words will do.

Turnover is what will bring companies to their knees in the years ahead.

Remember that commitment is a state of mind. Loyalty is what people do. Commitment is how they feel. You can see what people do. You can not see how they feel.

Are you guilty or innocent?

Life is a tight wire, and you are the performer: So you need balance!

I really like the concept of WHAT should YOU do today that will not pay off for many, many years. You know I like this concept because I write about it often.

Explore, probe and know what is going on in your organization and act upon what you learn, because if you don’t know what is going on, you can’t make the right decisions.

Often people ask me,” How do you go about setting priorities each day when you have so many things to accomplish?”

For years I got out of bed in the morning and went about my day doing things.

If you want your organization to not only prevail but thrive you must make the emotional connection with your customers and with your fellow employees.