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	<title>Lee Cockerell - Lessons in Leadership</title>
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	<description>Lessons in Leadership</description>
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		<title>How To Handle Challenging Times</title>
		<link>http://blog.leecockerell.com/?p=1261</link>
		<comments>http://blog.leecockerell.com/?p=1261#comments</comments>
		<pubDate>Mon, 10 Jun 2013 15:25:26 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Here are some of my thoughts on how to handle difficult times. Most of us will probably never go through anything as challenging again in our careers as we did with the events of 9/11and the months that followed.  At least, I hope not.  During a crisis not only do we have to be great [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Make Them Happy</title>
		<link>http://blog.leecockerell.com/?p=1260</link>
		<comments>http://blog.leecockerell.com/?p=1260#comments</comments>
		<pubDate>Wed, 15 May 2013 15:42:10 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Below is a link to an interview I just did with StellaServices.com. It is about how to make customers happy&#8230;Lee http://happycustomer.stellaservice.com/2013/05/15/book-of-the-month-qa-with-lee-cockerell-author-of-the-customer-rules/]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Forget The Past and Get With It!</title>
		<link>http://blog.leecockerell.com/?p=1258</link>
		<comments>http://blog.leecockerell.com/?p=1258#comments</comments>
		<pubDate>Mon, 13 May 2013 14:07:28 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Yesterday is gone and today will be gone in a few hours. OK, so last year got away from you, and you never got around to doing those really vital things that you know would help you in many ways with your life.   You meant to improve your time-management skills . . . but [...]]]></description>
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		<slash:comments>5</slash:comments>
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		<item>
		<title>Bloomberg New Interview on THE CUSTOMER RULES</title>
		<link>http://blog.leecockerell.com/?p=1257</link>
		<comments>http://blog.leecockerell.com/?p=1257#comments</comments>
		<pubDate>Sun, 28 Apr 2013 13:22:58 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[New Blog Post Hi Everyone&#8230;.Here is a link to an interview I did with Bloomberg Radio News on my new book, THE CUSTOMER RULES. http://www.bloomberg.com/news/2013-04-25/author-lee-cockerell-discusses-customer-service-audio-.html Had a great time also in Shreveport, Louisiana where I did a public workshop on leadership, management and customer service. The First United Methodist Church sponsored me. We had 325 [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>BIG&#8230;.REALLY BIG!</title>
		<link>http://blog.leecockerell.com/?p=1255</link>
		<comments>http://blog.leecockerell.com/?p=1255#comments</comments>
		<pubDate>Wed, 17 Apr 2013 14:57:52 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.leecockerell.com/?p=1255</guid>
		<description><![CDATA[&#160; New Blog Post&#8230;.Hi Everyone. Below is an interview I did while in London to promote my new book, The Customer Rules. http://monocle.com/radio/shows/the-monocle-weekly/193/ &#160; &#160; BEING A MANAGER OR A PARENT IS A BIG RESPONSIBILITY&#8230;.REALLY BIG! Being a manager is a big responsibility, and it is really big if you have direct reports.  The minute [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Are You Being Responsible and Making A Difference?</title>
		<link>http://blog.leecockerell.com/?p=1254</link>
		<comments>http://blog.leecockerell.com/?p=1254#comments</comments>
		<pubDate>Mon, 01 Apr 2013 12:16:00 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[New Blog Post Ten years from now will someone write to you or call you to thank you for the difference you made in their life when they reported to you? Our Role as Leaders Is to Serve… and Hopefully Make a Difference! I often tell the story of my early days in business.  I [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Home Sweet Home</title>
		<link>http://blog.leecockerell.com/?p=1251</link>
		<comments>http://blog.leecockerell.com/?p=1251#comments</comments>
		<pubDate>Sat, 23 Mar 2013 15:11:10 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.leecockerell.com/?p=1251</guid>
		<description><![CDATA[Hi Everyone I have been a bit out of pocket with a trip to the UK to do a book promotion tour on my new book, The Customer Rules. I had a great trip even though it was freezing cold in London. I had interviews with the BBC and the London Times will do an [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
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		<title>Mother Knows To Watch Her Language</title>
		<link>http://blog.leecockerell.com/?p=1250</link>
		<comments>http://blog.leecockerell.com/?p=1250#comments</comments>
		<pubDate>Sun, 03 Mar 2013 14:04:23 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Hello Everyone Last week I had the privilege to speak to the students,  facility and staff at Suffolk County Community College on Long Island.  Just like two week when I could not get a flight home and had to drive a thousand miles to Atlanta to catch my flight to South Africa, New York was [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Lee Cockerell Update On The World</title>
		<link>http://blog.leecockerell.com/?p=1248</link>
		<comments>http://blog.leecockerell.com/?p=1248#comments</comments>
		<pubDate>Mon, 18 Feb 2013 19:23:50 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.leecockerell.com/?p=1248</guid>
		<description><![CDATA[Hi Everyone I have been missing in action because I have been living on airplanes. Went to Sweden a few weeks ago to do some work for Scandinavia Parks and Resorts. What a great company and a great country. I overlooked the frozen and beautiful Baltic Sea and made a lot of new friends. Last [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>A Few Things I Want You To Know</title>
		<link>http://blog.leecockerell.com/?p=1245</link>
		<comments>http://blog.leecockerell.com/?p=1245#comments</comments>
		<pubDate>Sat, 02 Feb 2013 18:01:29 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.leecockerell.com/?p=1245</guid>
		<description><![CDATA[&#160; First Thing I want you to Know: • I’d like to recommend a great workshop which is on March 21 and 22, 2013 in beautiful and warm Florida. • This is something you need to get to… • It’s the most important thing you can do because hiring the right people is the most important thing you [...]]]></description>
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