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	<title>Lee Cockerell - Lessons in Leadership</title>
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	<description>Lessons in Leadership</description>
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		<title>BE Careful&#8230;.Those Little Eyes and Ears are Focused On You</title>
		<link>http://blog.leecockerell.com/?p=1181</link>
		<comments>http://blog.leecockerell.com/?p=1181#comments</comments>
		<pubDate>Sat, 12 May 2012 14:13:34 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Be careful what you say and do, they are watching you, learning from you and judging you every second of the day. Parents are the most important leaders in the world. Link to a special video: http://www.youtube.com/watch?v=FwpZOSNRabU&#38;sns=em Bill Marriott is so correct. The General Manager of an operation is the most important person in the business [...]]]></description>
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		<title>Be Cool In Crisis&#8230;Lessons From the Secret Service Scandal</title>
		<link>http://blog.leecockerell.com/?p=1180</link>
		<comments>http://blog.leecockerell.com/?p=1180#comments</comments>
		<pubDate>Fri, 04 May 2012 11:42:30 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Hello Everyone Being prepared for a crisis is easy if you anticipate and simulate. As I read this article I reflected on how we were always prepared at Disney World for any Crisis. Several times a year we would do a crisis simulation full field exercise to make sure we all knew exactly what to [...]]]></description>
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		<title>Guilty of General Failure to Pomote Good Morale</title>
		<link>http://blog.leecockerell.com/?p=1177</link>
		<comments>http://blog.leecockerell.com/?p=1177#comments</comments>
		<pubDate>Mon, 30 Apr 2012 19:29:56 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[ Hello Everyone Are you guilty or innocent? A few years ago the Superintendent of the United States Naval Academy was forced to resign from his position, and he was a Vice Admiral (three stars). With one bad decision, which was grabbing a sentry by the wrist when he was asked for his ID upon entering [...]]]></description>
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		<title>Make Me Feel Good and I Will Be Good!</title>
		<link>http://blog.leecockerell.com/?p=1176</link>
		<comments>http://blog.leecockerell.com/?p=1176#comments</comments>
		<pubDate>Sun, 22 Apr 2012 17:20:18 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Hello Everyone Remember that commitment is a state of mind. Loyalty is what people do. Commitment is how they feel. You can see what people do. You can not see how they feel. Loyalty (staying with the company) and commitment ( giving your best effort) are two different things. Which one do you want for [...]]]></description>
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		<title>A Little Piece Of Paper</title>
		<link>http://blog.leecockerell.com/?p=1174</link>
		<comments>http://blog.leecockerell.com/?p=1174#comments</comments>
		<pubDate>Sun, 15 Apr 2012 19:29:43 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Hello everyone&#8230;.I hope you had a great weekend. Today&#8217;s Lesson in leadership points out how little things matter. You don’t need fancy thank you cards to thank someone. Just a little piece of paper and some of your best words will do. A few years ago I made a trip to four colleges/universities in Oklahoma [...]]]></description>
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		<title>Disneyland Paris 20th Anniversary</title>
		<link>http://blog.leecockerell.com/?p=1172</link>
		<comments>http://blog.leecockerell.com/?p=1172#comments</comments>
		<pubDate>Fri, 13 Apr 2012 11:55:19 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Good morning everyone Yesterday was the 20th anniversary of the opening of Disneyland Paris. It was the longest day of my life. I worked a full 24 hours that day. The payoff was large for moving to Paris in 1990 for three years to open this park. I ended up with a wonderful French daughter [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Pay Attention To Others</title>
		<link>http://blog.leecockerell.com/?p=1171</link>
		<comments>http://blog.leecockerell.com/?p=1171#comments</comments>
		<pubDate>Tue, 10 Apr 2012 00:03:52 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Preoccupation is defined as “being engaged in irrelevant thought.” this is best done when you are alone. Teach your fellow employees above all that if they are in the presence of customers, that they must  pay attention and not be preoccupied.  When customers come anywhere close to your employees, they should: Snap to attention and [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Need Stories For My Book</title>
		<link>http://blog.leecockerell.com/?p=1170</link>
		<comments>http://blog.leecockerell.com/?p=1170#comments</comments>
		<pubDate>Fri, 06 Apr 2012 13:05:07 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Hello Everyone I am in need of some good and bad service stories for my next book, THE CUSTOMER RULES. I need stories not related to airlines, restaurants or Disney as I have many of those. Think about other organizations both big and small and send me your story of delight or of horror. Send [...]]]></description>
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		<title>It Is A Big Responsibility!</title>
		<link>http://blog.leecockerell.com/?p=1168</link>
		<comments>http://blog.leecockerell.com/?p=1168#comments</comments>
		<pubDate>Sun, 01 Apr 2012 21:48:03 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Hello Everyone My week started off really great yesterday. I spoke to a couple of thousand volunteers at Church On The Move in Tulsa, Oklahoma. This was my second trip to Tulsa in the last month to work with Church On The Move. The cherry on top was that my book Creating Magic sold out [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>To Be Trusted You Have To Be Trustworthy!</title>
		<link>http://blog.leecockerell.com/?p=1167</link>
		<comments>http://blog.leecockerell.com/?p=1167#comments</comments>
		<pubDate>Sat, 24 Mar 2012 22:06:23 +0000</pubDate>
		<dc:creator>Lee Cockerell</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.leecockerell.com/?p=1167</guid>
		<description><![CDATA[Hello everyone I just spent the day with my eleven year old grandson Tristan. He kept me pretty busy. He is not into naps. He likes to be with me because he  100% trusts me. I can not imagine ever doing anything to lose that most important thing&#8230;trust. Margot my 13 year old grandaughter told [...]]]></description>
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