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Archive for November, 2015

Seconds Matter (Podcast)

Tuesday, November 24, 2015
posted by Jody Maberry 3:15 AM


Lee Cockerell Creating Disney MagicAt Disney World, seconds matter. Everytime Disney World can take a few seconds out of your wait for a ride, the experience improves for you and everyone in line behind you. Your experience is improved, and by the end of the day many more people have been able to enjoy the ride.

Do seconds matter in your business? What opportunities do you have to improve the experience for your customer? How can you speed up transactions?

Find out more about the Time Management Magic Course.

Manage by Walking Around (Podcast)

Tuesday, November 17, 2015
posted by Jody Maberry 1:15 AM


Lee Cockerell Creating Disney MagicWhen Lee Cockerell was a hotel general manager, he would walk around the hotel. Three times each day he would walk through the hotel, greeting staff members and inspecting rooms.

What are the benefits of managing by walking around?

Staff will see you every day. You can build relationships you would not if you were behind a desk. You can see what really happens in your business.

If you are interested in Lee’s Time Management Magic course, you can find out more here.

Creating Disney Magic has a new Facebook Page. Joins Us!

Dealing with a Disruptive Employee (Podcast)

Monday, November 9, 2015
posted by Jody Maberry 3:15 AM


Lee Cockerell Creating Disney MagicLee Cockerell answers listener questions in this episode.

How do you deal with an ambitious worker who causes a disruptive environment?

How should you handle it if you are the disruptive employee?

In this episode we reference The Freaks Shall Inherit the Earth by Chris Brogan.

Find out more about Lee Cockerell’s Time Management Magic course here.

Creating Disney Magic Podcast has a new page on Facebook.

Should You Attend Every Meeting (Podcast)

Tuesday, November 3, 2015
posted by Jody Maberry 3:15 AM


Lee Cockerell Creating Disney MagicIn this episode of Creating Disney Magic, Lee Cockerell answers listeners questions.

Should you attend every meeting you are invited to attend?

What should you do when suppliers cause a situation where you can’t serve your customer?

How can you attract more customers if you don’t have an ideal location?

Want to get your time management under control? Get on the list to find out more about Lee Cockerell’s upcoming Time Management Magic course.