Archive for July, 2013
New Post: Learn to not overreact.
As a leader, this is a really important thing to learn.
New Post ….Below is a link to a recent interview I did on my new book, The Customer Rules. This interview includes a link to a story I wrote titled, The Perfect Trip to Disney World.
New Post on How to hire better
A good friend of mine and former associate at Marriott and Disney Bruce Skidmore is in need of a kidney transplant.