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Archive for June, 2013

Do You Have Clear Service Guidelines?

Saturday, June 22, 2013
posted by Lee Cockerell 12:23 PM

New Blog Post

If you do not have clear service guidelines which are followed your customers will receive very inconsistent service. This is not a good thing.

How To Handle Challenging Times

Monday, June 10, 2013
posted by Lee Cockerell 11:25 AM

Here are some of my thoughts on how to handle difficult times.