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Archive for June, 2009

Are You A Great Conductor?

Monday, June 29, 2009
posted by Dee 5:06 AM

Here is another viewpoint on leadership. Are you a great conductor? More at:


Friday, June 26, 2009
posted by Dee 8:06 AM

Here is another model to help train your team on how to handle guests and customers who are dissatisfied. More at:

Sorry…Site back up

Wednesday, June 24, 2009
posted by Dee 6:06 AM

My site is back up….Someone from Korea hacked the server that handles my site and many others around the US. Sorry for the problem….Next post on Friday as I am off to do a seminar in Rochester today and Tampa tomorrow….Lee

It Is Going To Continue To Be Tough

Monday, June 22, 2009
posted by Dee 11:06 AM

With unemployment continuing to climb it is going to be rough for leaders at all levels. Read on to see how you can make it better for your team.

Most Diverse Place In The World

Friday, June 19, 2009
posted by Dee 2:06 AM

Read on to find out where the most diverse place in the world is. More on leadership at:

You First, Them Later

Wednesday, June 17, 2009
posted by Dee 6:06 AM

We all get frustrated with people who don’t get it! My advice is for each of you to do your best and forgive yourself. That is a quote from my father in law, Admiral Charles Payne. As Ghandi said, “Be the change you want to see in the world.”

Your Health Is Your Responsibility

Monday, June 15, 2009
posted by Dee 6:06 AM

Read on to see my top 11 ways to stay healthy…If you aren’t here you can be a great leader….Lee

Back From Brazil

Friday, June 12, 2009
posted by Dee 10:06 AM

Hi Everyone…Sorry post is so late but I flew back from a four day book tour in Brazil and had to take a big nap today. More at:

PS: The post right before this one now has the guest letter I referred to which was missing.

Does Your Organiztion (people) Perform Like This?

Sunday, June 7, 2009
posted by Dee 9:06 AM

The letter that follows from a Disney guests shows once again that Creating Magic is done by the front line Cast Members. Does your organization execute like this?

I am leaving for Brazil tonight for a four day book tour. My next post will be on Friday. Have a good week….Lee

50 Years to Work After Graduation

Friday, June 5, 2009
posted by Dee 5:06 AM

Congratulations on your graduation. Now the journey begins.