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Archive for January, 2009

Coaching and Leadership

Friday, January 30, 2009
posted by Dee 11:01 AM

Are you the best coach you can be?

Are You Making A Difference?

Wednesday, January 28, 2009
posted by Dee 12:01 PM

Our role as leaders is to serve and hopefully make a difference.

Tough Times To Be Sure

Monday, January 26, 2009
posted by Dee 5:01 AM

This is a message I sent to Disney Cast Members back in February 2003. Does it sound familiar?

How's Your Environment Today

Friday, January 23, 2009
posted by Dee 1:01 AM

How’s Your Environment today? Have you let it get polluted or is it Crystal clear?

Your Voice Tells A Lot About YOU

Wednesday, January 21, 2009
posted by Dee 9:01 AM

Today I was looking through special letter I kept that Guests sent to me  over the years. This one reminds me that the energy and spirit we put into our telephone voice is so important. Put this on your to-do list for the next meeting with any of your employees that answer the phones in your organization. This is another way your reputation is formed by your customers.

You Are Measured By What You Achieve

Monday, January 19, 2009
posted by Dee 11:01 AM

This week…take the time to think about what big contribution you have made in any part of your life recently.

Guidelines for Customer Service

Friday, January 16, 2009
posted by Dee 2:01 AM

Having clear guidelines for customer service is vital for every organization.

Set The Right Example

Wednesday, January 14, 2009
posted by Dee 12:01 PM

Be a great leader by setting the right example…

How Do You Modify Behavior?

Monday, January 12, 2009
posted by Dee 11:01 AM

If you want to modify behavior, you have got to communicate what behavior modification you want.

Fathers For Good (Mothers Too)

Friday, January 9, 2009
posted by Dee 4:01 AM

If you want to read some really good advice on how to be a great parent go to the website;  and click on Common Challenges. As you will see the recommendations are also ones that will make you a great leader in all parts of your life.

Have a great weekend…Lee