In this episode, Lee discusses communication with vendors. A key to working with vendors is to get as much information as you can and be prepared. With more knowledge, you will understand if you are getting treated fairly.
Use your judgment on how much information you should share. You have to give enough information to allow them to help you solve your problem.
When working with vendors you have to be clear about what you want.
Does it ever make sense to take a voluntary demotion?
At one point in Lee’s career, he took a voluntary demotion when he was passed over for a promotion. In this episode of Creating Disney Magic, Lee explains the situation that led to the voluntary and why it was good for his career.
Get Lee’s newest book, Career Magic, HERE.
If you want to be one of the first to know when the Time Management Magic Course is ready, get on the list HERE.
During the holidays, gift giving can be awkward. Should you give a gift to your supervisor? As a supervisor, should you accept gifts from employees?
During this episode of Creating Disney Magic, Lee examines gift giving in the workplace. We also discuss what to do with gifts from vendors.
You need to understand what do to about gifts before it happens so you know the proper way to handle it.
Recently, a listener to Creating Disney Magic wrote in and said that it seems that Lee makes negative comments about introverts.
In this episode, Lee addresses the listener complaint, but he also examines introverts. Lee himself is an introvert.
The key in business is to get people in a role that best fits them. Perhaps an introvert would not enjoy customer facing jobs as much as they would enjoy a role backstage. If someone likes the work they are doing they will do a great job.
If you work with people as individuals, you will understand how people get energy and work best, whether they are an introvert or extrovert.
The Time Management Magic Course is almost ready. To be one of the first to find out when the course is available you can add your name to the list HERE.
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Everyone organization will experience change. Change is healthy.
The problem is people want everything to be the same, but they also want change. So change, even if it is good, can be disruptive. You have to manage change with customers but also within the organization.
Change should be a part of the culture of your organization. If your organization does not have a culture of change, you will face resistance when it happens.
Be one of the first to find out when the Time Management Magic course is available. Get on the list HERE.
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In this episode of Creating Disney Magic, Lee Cockerell shares a travel story that nearly ruined his plans. Bad weather and canceled flights threatened Lee’s chance to make a flight to South Africa for five speaking engagements.
Instead of giving in to the situation, Lee rented a car and drove from New York to Atlanta to make sure he made the flight to South Africa. His can-do attitude made sure he was able to meet his obligations. An attitude of determination to make things happen will set you apart throughout your career.
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The Time Management Magic Course is almost here. Be one of the first to get updates. CLICK HERE to get on the list.
During his time at Marriott, Lee opened 100 new hotels.
In this episode of Creating Disney Magic, Lee shares what how Marriott was able to open so many hotels in a short amount of time.
When you expand and open a new location, customers don’t care that you have only been open a few days or a couple weeks. The customer paid and expects excellence. Being new is not an excuse for not delivering.
Sometimes work doesn’t get done because of team members. Sometimes work doesn’t get done because of bad policies, poor communication, or a number of other institutional reasons.
The real reason work doesn’t get done is because of poor project management and poor time management. In this episode of Creating Disney Magic, Lee examines ways we can all get more work done.
We are recording the modules for the Time Management Magic course. If you want to be one of the first to know when the course is available, you can add your name to the list here.
If not everyone can be the best is it okay to accept being average? We often put a wrong spin on success. Success is measured by happiness, not by money.
Listen in as Lee talks about what success looks like and what you can do if you’re ready for something different.
You can order Lee’s new book, Career Magic, HERE.
My newest book, Career Magic, is now available on Amazon.
Click HERE to get a copy.
Career Magic is a unique book full of priceless advice and insightful experience. In this book, I share how I went from being a college dropout, rose through the ranks at both Hilton and Marriott, and ultimately became the Executive Vice President of Operations for Walt Disney World Resorts. As the Senior Operating Executive for more than a decade, I led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex.
After spending more than 40 years in the hospitality industry developing skills, learning lessons in management and excellence in customer service, people were always asking, “How can I climb the corporate ladder? How can I get into management? How can I get promoted? How can I make more money?” It was these persistent questions that led Lee to write this book.
I candidly share the specific things I did to experience such dramatic success in the corporate world, but I also share the mistakes I made along the way, and the million–dollar lessons I learned that ultimately led me to the top spot at the number one vacation destination in the world.
It was not Disney magic that made my career so successful, but the way I dealt with the ups and downs that made it magical. It’s the same with your career. Through this book, you will learn how to navigate the ups and downs along your own career path and zero in on your ideal job – and ultimately, the life you desire.
If I can do it, so can you. No matter where you are along your career path, you have an opportunity to climb the ladder of success by paying attention, asking questions and having a passion for your chosen career.
Get your copy of Career Magic HERE.