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Planning for Interruptions (Podcast)

Tuesday, February 9, 2016
posted by Jody Maberry 3:15 AM


Lee Cockerell Creating Disney MagicNo matter how you plan your day you have to know you will get interrupted.

If you struggle with not getting enough done because you get interrupted, look at your schedule and consider if you are doing work you should not be doing. Also, consider if you are overplanning.

Time Management is the key to getting work done, even when you struggle with interruptions.

Follow the Creating Disney Magic Podcast on Facebook.

Motivating Performance (Podcast)

Tuesday, February 2, 2016
posted by Jody Maberry 3:15 AM


Lee Cockerell Creating Disney MagicEverybody is different, so how do you motivate employees? You have to get to know the people you work with and learn how to motivate them individually. Your job as a leader is to build self-confidence in other people.

In this episode of Creating Disney Magic, Lee explores ways to motivate high performers, mid-performers, and low performers.

Use Twitter? Connect with Lee Cockerell or Jody Maberry.

Make Today Better Than Yesterday (Podcast)

Tuesday, January 26, 2016
posted by Jody Maberry 3:25 AM


Lee Cockerell Creating Disney MagicThere are two ways to get better in life; look back and fix the things you didn’t do well yesterday and look forward and consider what could happen if you don’t do things in the future.

Take a few minutes each morning and reflect on the past and anticipate the future to make today better than yesterday.

Join Lee on the Creating Disney Magic Facebook Page.

Dealing With Anxiety (Podcast)

Tuesday, January 19, 2016
posted by Jody Maberry 3:15 AM


Lee Cockerell Creating Disney MagicIn this episode of Creating Disney Magic, Lee Cockerell talks about his recent battle with Anxiety.

After years of pushing himself for success and holding back his feelings about stress, Lee is now dealing with Anxiety. Lee discusses his experience and offers suggestions on how others can deal with the problem.

How to Brainstorm Effectively (Podcast)

Tuesday, January 12, 2016
posted by Jody Maberry 3:15 AM


Lee Cockerell Creating Disney MagicBrainstorming is a good way to solve a problem, but how do you brainstorm effectively?

In this episode of Creating Disney Magic, Lee Cockerell examines how to use brainstorming to solve a problem. Lee explains how to decide who to invite to a brainstorming session and what the dialog should be. Make sure everyone understand all ideas are good ideas. What may seem like a silly idea today could be just the answer you are looking for in three weeks. If you are the boss, speak last. When a boss speaks first, it could change the input offered by the rest of the team.

You can follow Lee Cockerell on the new Creating Disney Magic Facebook page.

You can find out more about Lee’s Time Managment Magic Course here.

Evaluating Risk (Podcast)

Tuesday, January 5, 2016
posted by Jody Maberry 1:15 AM


Lee Cockerell Creating Disney MagicThis week on Creating Disney Magic, Lee Cockerell answers a listener question about evaluating risk.

Join us on the new Creating Disney Magic Podcast Facebook page here. You can also Lee Cockerell on Twitter here and Jody Maberry on Twitter here.

Customers Do Not Come First (Podcast)

Monday, December 28, 2015
posted by Jody Maberry 1:15 AM


Lee Cockerell Creating Disney MagicLee Cockerell is considered an expert in customer service. His second book, The Customer Rules, is often used as an example of how to deliver excellent customer service. With that, you may be surprised to learn that Lee does not believe the customer comes first.

Leadership comes first.

An organization must put leadership first to create an environment where people want to work. When you create the right culture, employees will take care of the customer.

If you invest in leadership, and leaders take care of employees, you will see results.

Managing a Merge (Podcast)

Tuesday, December 22, 2015
posted by Jody Maberry 1:15 AM


Lee Cockerell Creating Disney MagicMarriott and Starwood have merged to create the largest hotel chain in the world.

In this episode of Creating Disney Magic, Lee Cockerell explains what it takes to manage a successful merge.

Join Lee Cockerell and Jody Maberry on the Creating Disney Magic Facebook Page.

How to Become an Expert (Podcast)

Tuesday, December 15, 2015
posted by Jody Maberry 12:41 PM


Lee Cockerell Creating Disney MagicIn this episode of Creating Disney Magic, Lee Cockerell examines what it takes to become an expert.

The elements of becoming an expert are; reading, experience, ask questions, and listen more than you talk

The biggest key to becoming an expert is to decide you want to be an expert.

Once you become an expert, start teaching others. Teaching will take you to a new level of Expert.

Here are the books mentioned in this podcast:

The Effective Executive by Peter Drucker

The One Minute Manager by Ken Blanchard

The Seven Habits of Highly Effective People by Stephen Covey

Service America by Dr. Karl Albrecht

Winning by Jack Welch

Die Empty by Todd Henry

Creating Magic by Lee Cockerell

 

 

 

How to Give the Perfect Gift (Podcast)

Tuesday, December 8, 2015
posted by Jody Maberry 3:15 AM

Lee Cockerell Creating Disney MagicLee Cockerell’s granddaughter gave him the perfect gift for Christmas one year. She gave Lee a two-page letter letting Lee know how much she loves and appreciates him.

Appreciation, recognition, and encouragement are the best gift you can give to anyone, whether it is in your personal or professional life.

Don’t underestimate the impact you have on other people.

This week, pick someone in your life and send them a note. Let them know how much you appreciate them, or thank them for something they have done.

Join Lee and Jody on the new Creating Disney Magic Podcast Facebook page.

Interested in Lee’s upcoming Time Management Magic Course? Get your name on the list here to get updates.

If you have a question you would like answered on the show, connect with Lee or Jody on Twitter.